JJsHouse France
JJsHouse France Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JJsHouse France has a 2.8 star rating from 4 reviews; sentiment is mostly neutral to negative with recurring delivery and service issues.
Key Takeaways for Future Customers
- Expect medium price level and fast shipping sometimes, but verify tracking and delivery timelines.
- Check sizes and colors carefully; prepare for returns and follow-up on JJsHouse France reviews about contact delays.
Negative Feedback / Risk Areas
- Frequent customer complaints about horrible customer service and slow or missing responses.
- Returns, refunds, billing and unexpected import taxes cause disputes.
- Quality and sizing inconsistencies reported.
Positive Feedback
Customers note fast delivery on some orders and competitive prices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JJsHouse France has a 2.8 star rating from 4 reviews; sentiment is mostly neutral to negative with recurring delivery and service issues.
Key Takeaways for Future Customers
- Expect medium price level and fast shipping sometimes, but verify tracking and delivery timelines.
- Check sizes and colors carefully; prepare for returns and follow-up on JJsHouse France reviews about contact delays.
Negative Feedback / Risk Areas
- Frequent customer complaints about horrible customer service and slow or missing responses.
- Returns, refunds, billing and unexpected import taxes cause disputes.
- Quality and sizing inconsistencies reported.
Positive Feedback
Customers note fast delivery on some orders and competitive prices.
Media from reviews
Clermont-Ferrand, Auvergne Rhône-Alpes
Retour robe
Je n'arrive pas à imprimer mes étiquettes de retour si vous pouviez me les envoyer par mail svp marionmathilde@***.fr merci d'avance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJe désire renvoyer mes articles
- The pink pearl dress arrived salmon color, not pink pearl.
- The silver shoes are the wrong size (FR 37 ordered, larger) and I want to return both items.
Bonjour, nous avons un mariage avec une couleur imposée, rose perle, rose poudré ! J'ai donc commandé une robe rose perle sur votre site !
Malheureusement à la réception je suis très déçu par la couleur, cette robe est couleur saumon !
RÉ'autre partie j'ai commandé des chaussures d'argent qui sont très jolies, mais j'ai demandé un 37 français et je me retrouve avec une bonne pointure de plus voir une pointure et demi . J'aimeais vous retournez les deux articles
- Les retours
- Manque de contact client
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerErreur de commande
- Please adjust the size 36 outfit to chest 88 cm, waist 68 cm, hips 91 cm, neck-to-floor 140 cm, height 172 cm, extra length 0 cm.
La tenue prise en taille 36 devrait etre avec les mensurations personnalisées suivantes :
Tour de poitrine = 88 cm
Tour de taille = 68 cm
Tour de hanche = 91 cm
Creux du cou/sol = 140 cm
Taille = 172 cm
Longueur supplémentaire = 0 cm
Pourriez-vous faire les modifications sil vous plaît ?
Ajaccio, Corsica
Retour commande
- Cannot contact seller to return within 14 days.
- Refund requested; dress is too large at the bust and the tulle quality is poor.
Bonjour
Je n'arrive 0as a vous joindre pour retourner la commande dans les délai de 14 Jours. Je souhaiye tre rembourser la robe ne me convient pas du tout. Elle est trop grande de la poitrine beaucoup trop grande et le tulle n'est pas de bonne qualité
Commande
J'ai passé commande le 23/02/2021 à ce jours aucune livraison et pas de réponse que ce soit par téléphone où par mail
Preferred solution: Deliver product or service ordered
Marseille, Provence-Alpes-Cote Dazur
Order hasn't arrived
- Shoes were ordered Jan 18, shipping was for Feb 13, and as of Mar 2 the order is still processing, I need them for a March 10 wedding.
Je nai pas reçu mes chaussures commandées depuis le 18 janvier
Lexpédition était pour le 13 février
On est le 2 mars et ma commande est en cours de traitement !!
Je me marie le 10 mars et je voulais ses chaussures pour mon mariage
Dites moi si vous comptez pas le faire comme ça jachète dautres chaussures ne me laissez pas attendre si non je vous fais la publicité par tout sur tous les réseaux sociaux
Merci
Commande 909575****
Passee commande le 29.01.2019 urgent...il faut que je recoive mon bolero en dentelle...mariage !!!!
Service de merde
Article non reçu service de merde ne commande pas sur cette sites
Paris, Ile-De-France
Service de merde
Attention j'ai passé commande j'ai jamais reçu ma commande de 124€ service de merde grosse arnaque
Stay away from JJ's house
- Unexpected 83€ import taxes in France; not disclosed on the site.
- Poor quality items, including a dress, with aggressive service; refunds denied.
Well, I have to be fair and tell everybody that they did resolve (half) of my problem after I have left a post like this in all the websites I found and after I took the review off one website (I suppose they didn't see all of them). Ye!!
They had the courage to ask me this "deal" (it's astonishing!!), but off course I took it off only because I would advert everyone in all the other websites as this one here. So that's why I maintain this commentary, hoping the ones who were in the same situation require their money back as, as customers, we have the right either to complain or/AND to have our money back.
I would never have bought from them if I had read this commentaries before. Hope I would be of any help for someone else.
Besides, the shoes are made from glitter and it fits only for Carnaval and it's poor quality. The worse thing was the dress. I had to buy another wedding dress one week before the wedding, when I accepted for myself that it was impossible to wear plastic tissue in my wedding day. The result is that I expended too much with products that I wouldn't get for free.
As if that is not enough, their service is terrible, agressive and the simply don't refund the product, even though I had never used it (it gave me allergie just trying it!). They even doubted it...
Don't be naive as me to trust this company! Stay far away from them!!
- Fast delivery
- Prices
- Quality and size
- Horrible customer service
- Refund policy
Preferred solution: Full refund
Paris, Ile-De-France
JJSHouse are robbing b*stards
- The wedding photo booth backdrop had Bϋnder instead of Madly.
- They offered 40% of the repair cost and asked me to repair it myself.
I orders a photo booth backdrop for my wedding and instead of the word Madly, they put Bϋnder, which is pronounced Bender in English. They actually put the word Bender on ym wedding photo booth and expect me to keep it?
They are still after a week of constant arguing trying to make ti difficult to return the item to them, they said I could repair it myself and they will give me 40% of the repair cost? I mean WTF? They expect me to pay for their mistake!
and what a mistake it is! I have never had so much hassle, stay away from JJSHouse!
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ok your story doesn't seem to be too legit. you say you didn't use it but how did you supposedly get allergies without trying it as you later say you did?
i think people need to stop being lazy and realize that buying clothes of ANY kind online is a risk you take for being too cheap/lazy to go shopping around stores in your area. yeah you'll pay more surely but you'll know exactly what you're getting ahead of time.
Anonymous... I agree with you that it's much better to shop in stores and that is exactly what I'll do from now on, as I had never had such a bad experience online (I don't agree with you about the ANY, but about some specific websites and I indeed didn't notice before) Anyway, to blame the customer is so naive, as there are serious companies online.
Judging people you don't know is even worse! Well, unfortunetely I did had allergies just trying it, and if the store had any doubts about that (not an anonymous one...) I could send the pictures of my marriage, where I am wearing another dress or do you think I would where a wedding dress in any other occasion and them ask to change it? You could read other commentaries if you think I am the only unhappy costumer. Besides, they actually finally accepted to give me back part of the money I spent.
So, well, at list they consider us after we go screaming on the internet... and if in fact I was a lazy person, I can tell you that this requires a lot of effort!
Ah! Anonymous could be even JJ's themselves. I would not surprise me at all...
the loss was actually $300. Thanks God!
it's actually 150 euros lost, as they did give me half of it after I took off the commentary...